Saturday, February 11, 2017

Not Knowing What You Don't Know Can Hurt You

The 21st Century is the century of information.  More facts and figures are readily available to more people than ever before, and what is not known usually can be discovered, if one is determined to search assiduously for it.  Although everything said in this blog so far is obvious to virtually everyone, the implications may not be.

Because information is so cheap, we have developed an extraordinarily inflated notion of what we understand.  However, having access to information is not equivalent to understanding.  More important, as we shall see, not knowing what we don’t know can hurt us.

Although knowing many things superficially is readily achieved, superficial knowledge most often is of minimal usefulness.  Leonid Rozenblit and Frank Keil pioneered study of the concept which they  called, “the illusion of explanatory depth (IOED).”  As the phrase implies, those under the influence of IOED think that they have a much more sophisticated understanding of phenomena than is the case.

Rozenblit and Keil (2002) initiated IOED studies simply, by asking subjects to rate how well they thought they understood how common, everyday items work, such as refrigerators.  Next, the subjects were required to write a detailed explanation of the workings of the items.  Finally, the participants complied with the direction to reconsider and then to re-rate their understanding of the workings.  Not surprisingly, the re-ratings of their understanding proved significantly lower than had been their initial ratings.  Presumably, by the study’s end, the subjects had a much greater appreciation for what they did not know.  For sure, they knew that they should call an appliance repair person rather than attempting to fix a radically ruined refrigerator.

Follow-up studies have shown that the IOED applies to much more than appliances and other common items; it also is relevant to a wide range of phenomena that are abstract rather than concrete, including ethics and politics (https://meaningness.com/understanding).

The major issue, as I see it, is that we all harbor an inherent casualness about what we believe we know.  We briefly consider some item or issue when the spirit moves us, and devote just enough energy to  it to enable us to set it aside as though it has been mastered.  That tendency frequently is of no import because we usually can find an expert to adequately deal with the item or issue when necessary.  You can enlist your refrigerator repair person or senator to resolve food cooling or legislative challenges, resectively.

Some things, however, are best handled by you—most notably lifestyle practices that determine your physical and mental health.  Your IOED can cause you to seize upon a simplistic solution to correct problems with your body or mind when, in fact, you need much deeper processing to cope with them.

It was my concern about facile solutions to complex problems that led me to enumerate and explain sixteen change implementation strategies that you should review when you plan a healthful lifestyle modification.  I, myself, had to resist the IOED advice of editors and publishers to limit what I recommended to seven suggestions, as had been made the industry norm by such best sellers  as Stephen R. Covey's book The 7 Habits of Highly Effective People.  I managed to resist because I understand and have experienced with patients over 40 years that every individual is unique and that they succeed over time only when they  implement plans that adjust for their uniqueness.  I knew by direct experience the pitfalls inherent in communicating according to limitations imposed by a state of the art IOED mental set.  Don't be duped into believing that there are "seven simple steps" to achieving anything.  

References

Rozenblit, L., and  Keil, F. (2002). The misunderstood limits of folk science: An illusion of explanatory depth. Cognitive Science, 26, 521-562.

The illusion of understanding.   (https://meaningness.com/understanding).

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